The Women’s Mental Health Consortium
WMHC is a nonprofit organization for mental health professionals. Because their membership is limited to licensed health care professionals, they need to review applicants' licenses before approving. They used to manage the registration and approval process manually, taking a significant amount of time to accept each new member. Their most valuable resource is the email list where the members exchange educational information and referral requests. Because of the license requirement, a board member had to manually manage their Listserv every time a new member joined or left. Taking RSVPs for their events was also manually handled. Their membership fees were manually reconciled at the end of every year between their spreadsheet and PayPal. Their board members were inundated with these administrative tasks.
All these manual tasks have been automated with the new website. All the features have been integrated into one system instead of reconciling and synchronizing multiple systems and databases.